Privacy Policy

Last updated: 9/22/2025
Introduction

At Pneumatique Soldi, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, visit our website, or interact with us in any way. This policy complies with Moroccan data protection laws and international best practices.

Data Controller

Pneumatique Soldi, located in Taroudant, Morocco, is the data controller responsible for your personal information. You can contact us at:

Pneumatique Soldi, Taroudant, Morocco
Phone: +212 528-85-37-09
Mobile: +212 699-26-68-27
Email: info@pneussoldi.ma
Information We Collect

Personal Information

We may collect the following personal information:

  • Full name and contact details (phone number, email address)
  • Physical address for service delivery
  • Vehicle information (make, model, year, license plate)
  • Service history and preferences
  • Payment information (processed securely through our payment providers)
  • Communication records with our staff

Technical Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies
How We Use Your Information

We use your personal information for the following purposes:

  • Providing tire and automotive services
  • Processing bookings and appointments
  • Managing customer accounts and service history
  • Processing payments and issuing invoices
  • Communicating about services, appointments, and promotions
  • Improving our services and website functionality
  • Complying with legal obligations under Moroccan law
Legal Basis for Processing

Under Moroccan data protection law, we process your data based on:

  • Your consent for marketing communications
  • Contract performance for service delivery
  • Legal obligations for tax and business records
  • Legitimate interests for business operations and service improvement
Data Sharing and Disclosure

We may share your information with:

  • Service providers and suppliers necessary for service delivery
  • Payment processors for secure transaction handling
  • Legal authorities when required by Moroccan law
  • Business partners for joint services (with your consent)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations:

  • Customer records: 10 years (as required by Moroccan commercial law)
  • Service history: 5 years for warranty and maintenance purposes
  • Marketing communications: Until you unsubscribe
  • Website analytics: 2 years
Your Rights

Under Moroccan data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal obligations)
  • Object to processing for marketing purposes
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided above.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure storage systems with access controls
  • Encrypted data transmission
  • Regular security assessments and updates
  • Staff training on data protection
  • Secure disposal of outdated information
Cookies and Tracking

Our website uses cookies to improve your experience. You can manage cookie preferences through your browser settings. We use:

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage
  • Preference cookies to remember your settings
International Data Transfers

If we transfer your data outside Morocco, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by relevant authorities.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the 'Last Updated' date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Pneumatique Soldi, Taroudant, Morocco
Phone: +212 528-85-37-09
Mobile: +212 699-26-68-27
Email: info@pneussoldi.ma
Regulatory Compliance

This Privacy Policy complies with:

  • Moroccan Law No. 09-08 on the Protection of Personal Data
  • Moroccan Constitution (Article 24 - Right to Privacy)
  • International best practices for data protection